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Essence ERP
01Automation & AI

Remove the work nobody should be doing by hand

Service
Automation & AI
Deliverables
6, named in the scope
Delivered by
The engineers who scoped it

The best automation targets are unglamorous.

Twenty minutes a day copying purchase order lines out of a PDF. A ticket that sat unassigned overnight. A credit limit nobody noticed until the month closed. We automate where it pays: document extraction into draft transactions, AI-assisted classification and response drafting, anomaly detection on transactions and stock movements, and rule-driven routing with no dispatcher in the middle.

Talk to an engineerSee the products
Threshold alert centre in Essence ERP with escalation state and scheduled report distribution
Thresholds that raise themselves, with escalation when unacknowledged
02Deliverables

What we actually hand over

AI-assisted helpdesk, document extraction, intelligent routing, anomaly detection and workflow automation built into the ERP rather than bolted beside it.

  1. 01

    Document extraction

    Supplier invoices, purchase orders and delivery challans read from PDF or scan into draft transactions.

  2. 02

    AI-assisted helpdesk

    Ticket classification and routing, response drafting from your knowledge base, SLA escalation that runs unsupervised.

  3. 03

    Anomaly detection

    Unusual transactions, stock movements, price variances and approval patterns flagged as they happen, not at audit.

  4. 04

    Workflow automation

    Rule-driven task creation, assignment and follow-up, dispatched by the system rather than by memory.

  5. 05

    Notification engineering

    The right person on the right channel — email, in-app, push or WhatsApp — with quiet hours and sensible collapsing.

  6. 06

    Forecasting models

    Demand, cash flow and inventory forecasts trained on your own history, not an industry curve.

03Engagement

How the work gets shaped

Pick whichever shape suits the work. We will tell you which one we think fits before you ask, and say so plainly if the answer is none of them.

Whichever you pick, the same engineers stay on it. Nothing moves to a delivery pool halfway through.

  • Automation audits identifying the highest-return targets first
  • Fixed-scope automation projects
  • AI helpdesk deployment as a bolt-on module
04Elsewhere

The other 5 services

All services
01

Custom ERP Development

New doctypes, workflows, validations, reports and portals, written as versioned code so upgrades do not undo them.

What we deliver
02

ERP Implementation & Setup

Discovery, configuration, data migration, training and go-live cover, with the same team from scope through support.

What we deliver
03

ERP Integration

Connect e-commerce, payments, logistics, banking, government portals, devices and in-house applications through tested connectors and a documented API.

What we deliver
04

Dashboards & Analytics

Role-based dashboards and reporting on live ERP data, with drill-down to the transaction and alerts that raise themselves.

What we deliver
06

Support & Managed Services

SLA-backed support, proactive monitoring, verified backups, version upgrades that preserve customisations, and quarterly improvement reviews.

What we deliver

Tell us what is actually going wrong

Fifteen minutes on WhatsApp is usually enough to tell whether an ERP is the right answer for you. If it is not, we will say so.

Start a conversationBook 30 minutesor call +91 94298 76631